Goods once sold will not be taken back unless prior written consent of A K SALES CORPORATION is obtained.

if situation arise wherein genuine error is made by the User in identifying the required merchandise, the User may contact A K SALES CORPORATION and request change in the merchandise for which order is placed. However, such requests will not be entertained if the order has already been processed and, or the merchandise has been shipped to the User.

A K SALES CORPORATION reserves the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by A K SALES CORPORATION and accept the decision as so decided by A K SALES CORPORATION.

However, in case A K SALES CORPORATION receives a cancellation notice and where the order has not been processed or shipment made, A K SALES CORPORATION may accept the reasons submitted by the ordering User for cancellation of the order. In such cases, A K SALES CORPORATION will refund the amount. However, in the situation of a monetary loss is being incurred by A K SALES CORPORATION due to the cancellation of the User ordered item, A K SALES CORPORATION would deduct a sum of upto 30% of the order value towards processing/restocking charges.

There is no refund policy for the amount. if the unit is defective we offer to replace the unit.